You can delete your Styli account and the data linked to it at any time. Deleting your account does not cancel your subscription: cancel it in the App Store or Google Play.
Open Styli, go to Profile and tap "Delete account" at the bottom of the page. Confirm on the next screen. Deletion is immediate and cannot be undone.
Write to support@styli.app from your account's email address, with the subject "Delete account". We confirm the request is yours and complete the deletion within 15 days.
Your account and the content linked to it in Styli: profile and preferences, closet pieces, looks, collections, chats with Styli AI, Styli Family profiles you manage, your Styli Duo and Styli Pass memberships, gift lists and reservations, trips, your wedding memberships and the data we use to recommend looks.
Items you added to someone else's list stay on their list, without your name. Image files you uploaded (closet photos, cut-outs, look images and profile photo) are no longer linked to any account; to erase them from our servers too, ask at the email above and we remove them within 15 days. The purchase history kept by RevenueCat, which processes subscriptions, is erased on request at the same email. We may keep minimal records required by law, such as tax records, and diagnostic and usage data sent to our providers follows their retention periods.
Your Styli Pro subscription is billed by Apple or Google, and deleting your account does not stop billing. Cancel it first: on iPhone in Settings > your name > Subscriptions, or on Android in Google Play > Payments & subscriptions.
Write to support@styli.app. How we handle your data is explained in our Privacy Policy.